All claims and returned goods must be accompanied with an invoice. No returns on custom or personalized gifts or jewelry.

No returns after 30 days. 15% re-stock charge on all returned products. Most of our items are considered special order and are designed to your specifications. If you have any questions about an item, PRIOR to ordering, please contact us. Contact us with any questions you may have at customerservice@saksville.com or call 770-672-0258. Email works best, and is our preferred method of communication. Please provide your email as well as a return phone number. If your items were not personalized a returned goods authorization (RGA) number must first be obtained from Saksville.
This number will allow us to track your package through the returns process. Product must have a copy of the original invoice with the returned item circled and the RGA.

Ship To:

Saksville
5200 Dallas., Hwy. Ste. 200 #305
Powder Springs, GA 30127


Claims for damaged or short goods, due to shipping must be reported to Saksville within 5 days or your purchase. All damaged items must be returned in the original carton in order to file a claim with UPS. An RGA must be obtained before returning to Saksville at customerservice@saksville.com